Reply by SMS-NA

To make sure all issues are resolved in a timely and satisfactory manner, SMS have retained the services of ClientSRV, LLC to assist clients in resolving their concerns. Please contact ClientSRV at 224-676-7565 x. 11078 between 8:00 AM – 4:00 PM CST at your earliest convenience.
MichiganUnited States
Customer service
Product or Service Quality

A gentleman Todd Young walks into my business in Spring Lake, MI claiming to have an appointment. Goes into a sales pitch and want me to sign for a "no obligation" service.

After reading the fine print this "no obligation" service would have cost my company $1300.00 and even more if I actually let them "work" on making my business more profitable for me. I searched the company SMS-NA and his name and was not surprised to find reviews exactly like the one I'm describing.

I am glad I read the fine print and even more glad I didn't sign anything with this guy.

Reason of review: Poor customer service.

Preferred solution: Never have this guy call me again.

  • Todd Young
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