SMS-NA's reply to:

RUDE NASTY AGENTS CALLING ALL THE TIME | SMS-NA review from Los Angeles, California

As part of our cooperation with Pissed Consumer, it was brought to my attention that you expressed a concern in a posting regarding your experience with our company.

To make sure all issues are resolved in a timely and satisfactory manner, we have retained the services of ClientSRV, LLC to assist clients in resolving their concerns. Please contact ClientSRV at 224-676-7565 x. 11078 between 8:00 AM – 4:00 PM CST at your earliest convenience.
#442134 Review #442134 is a subjective opinion of poster.

I took another call from an agent from SMS to ask them to please stop calling my business. In their typical fashion, their agent got arrogant, talked over me and had to hang up on them just like before because they will not take no for an answer.

They treat me like I cannot run our business without them and will not tell me the nature of their business. Their opening line to our receptionist is that they are calling to confirm their appointment with me. My girls fall for it and I get on the phone to tell them not to call me again. Never works and I am really sick and tired of it!

It's a shame. They may provide a nice service but I would never give them the time of day to learn about it!

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Buffalo Grove, Illinois 60089
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