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The most common complaints that SMS-NA (SMS) Consulting receives, as a telemarketing company, are from clients who do not wish to receive any further calls. SMS is a telemarketing company focused upon B2B services including marketing strategies, strategic planning, and business development. Their mission is to increase sales, boost profitability and productivity while enhancing the ease of operations for small to medium businesses. SMS also partners with companies that provide asset protection, exit strategy planning, strategic tax planning, and defense, along with business valuations and business value mapping. Via these partnerships, SMS can provide a total of 300 different services for clients, helping business owners to reach their maximum potential and to secure their financial futures. To facilitate those wanting to be placed on the SMS internal 'Do Not Call List', they established a relationship with ClientSRV (an independent customer services firm) to assist clients with their concerns and requests. To contact ClientSRV, please call (224) 676-7565 or email them at clientservices@clientsrv.com. Customer satisfaction is very important to SMS!The SMS reviews are in! Click the link to read their client testimonials!
New Reviewer
By the end of our engagement I was more confident than when we first started
I and my husbands experience was overall a positive one. SMS sent two different analysts over the course of our engagement. We never got a reason why we had a switch halfway through but the person they sent as a replacement was more than capable enough to get us to the finish line. Only time will tell how much of an effect the recommended changes will make, but I am optimistic.
ID
New Reviewer
Really helped us
We were having some issues with our QB point of sale system not properly connecting to our bookkeepers QB installation. This was driving us nuts and really causing issues with our reporting and general accounting. We had used SMS in the past for some consulting and succession planning, so we ended up having them come back in and fix these issues. They were able to diagnose and figure out the issue in just a few hours. Thanks again!
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Location
Lehi, Utah
Dishonest and rude
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Very rude, pushy and disrespectful
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Very pushy and rude
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Constant, Annoying Sales Calls
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RUDE NASTY AGENTS CALLING ALL THE TIME
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VULGAR REP
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SMS Company lies to get information about your company
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SMS-NA
Hey everyone in Canada, we have the same problem here with these leeches. I had someone call last week from ABS wanting to set up a meeting, what made me suspicious is that after I agreed to it the guy suddenly said his company was SMS.
I already got conned by another one of these "consulting" firms, Lake Hart Associates. Be very aware of these guys as well, exactly the same scam! Let me tell you my experience with Lake Hart- same pitch, they will come in and do a business analysis for you, it will cost you just under a 1000 dollars and you only have to pay if you like their work. I did end up paying as I found their analysis somewhat useful.
After the guy finished that analysis, thats where the real pitch comes in. They will help you with growing your business by finding "efficiencies" in your business and also getting you leads on new potential customers. And for this you will "only" have to pay $15,000 per week!!!!! I wont get into further details on this, lets just say that the whole thing is a complete scam.
Useless information for a price that is close to mafia extortion money! SMS, ABS or whatever these *** call themselves operate under the same principle.
They sent a guy out to see me today and I told him to leave, and yes they are disorganized because they couldnt even get this so called agreement faxed over last week for me to look over and sign. What a joke lol